Privacy Policy

Information We Collect

When you use our contact form or email us, we collect the information you provide directly, such as your name, email address, the topic of your inquiry, and your message. If you reach us regarding a Groupon redemption, we may also ask for voucher-related details needed to look into your case.

Why We Collect It

• To respond to support, order, and licensing inquiries
• To assist with Groupon voucher redemption issues
• To respond to business and partnership inquiries
• To maintain records of correspondence for support quality

How Support and Redemption Data Is Handled

Information submitted through our contact form or support email is used only to address your specific request. We do not sell personal information. Purchases and payment information are handled entirely by our official store, mytechsoftware.shop, and by Groupon for Groupon transactions — this corporate website does not process payments or store payment details.

Data Retention

We retain support correspondence for as long as reasonably necessary to resolve your inquiry and maintain business records, after which it may be deleted.

Cookies and Analytics

This website may use minimal, privacy-conscious analytics to understand site usage. We do not use this data to build advertising profiles.

Your Choices

You may contact us at any time to ask what information we hold about you or to request that it be deleted, subject to legitimate business and legal record-keeping needs.

Contact Us

Questions about this policy can be sent to support@mytechshop.org.