Refund Policy
This page summarizes how refunds are handled for purchases connected to MyTechShop.
Last updated: August 17, 2026
Purchases on Our Official Store
All software purchases are processed on our official store, mytechsoftware.shop. Refund eligibility, timelines, and processing are governed by the refund terms published on that store at the time of purchase.
Groupon Purchases
If you purchased a MyTechShop offer through Groupon, your payment was made to Groupon, not to MyTechShop directly. Refund requests for the Groupon transaction itself should generally be directed to Groupon in accordance with Groupon's refund policy. For issues specifically related to voucher redemption or digital product delivery, contact our support team.
Digital Products
Because our products are digital licenses and downloads, refund eligibility may be limited once a license has been delivered or activated. Specific eligibility windows and conditions are published on our official store.
How to Request a Refund
To request a refund or ask about eligibility, contact us at support@mytechshop.org with your order details, or use our contact form and select “Existing Order”.